"Firstly, I am glad I had an opportunity to talk to you [Keith] today about my 1978 Yukon Husky oil/wood combo furnace. For the most part my furnace has given me 28 years of almost carefree service. I have to date replaced the blower once, the oil burner once, the grates twice and the blower motor twice. THAT'S IT! With a few cleanings a season and other simple things. Like changing filters once a month. The furnace is basically the same as when I bought it. In other words it does what it is supposed to do.
I almost feel guilty talking to you about buying a new one cause the old one has been so reliable and still does what its meant to do today. However, it is time.
Being in the heating and air conditioning business myself, I know to ask 28 years of service from any furnace or boiler is asking an awful lot. In most cases too much. Not with the Yukon though.
My Yukon has more than paid for itself over the years and over the literal tons of firewood that has been run through it. Further, I can't imagine how many thousands of $$ I have saved myself in oil costs over the years.
I can honestly tell anyone that is thinking about buying one of your furnaces today, to buy it. Its just that easy.
That's why I am back now. Does anyone out there think for one minute that if at anytime I was unhappy with your product or with the service I got (when I needed it) from your company over the past 28 years that I would be thinking about buying another furnace from you folks now? Of course not. The reliability of your product and your company's outstanding service is the key.
Finally, a product made in America of such high quality that you guys produce is a very rare thing these days and you ought to be damn proud of that."
Thank you for your time.
Malcolm G. Conyngham